Lucorp Media is a countertop reputation management agency for fabricators and installers, specializing in reputation management, customer reviews, review sites and social proof. We run Google Maps review requests for granite and quartzite shops. Each kitchen and bathroom vanity install becomes a fresh review, so the next homeowner trusts you first. You own the Google profile, and every report shows revenue, not rankings. Replies on Yelp and Houzz come with every campaign. Working within Federal Trade Commission rules, we help fabricators win kitchens where homeowners pick by stars.
Your installs earn five stars. Google barely shows them.
Lead Engine asks every countertop customer for a Google review right after install and replies to every review within a day, in your own Google profile.
Sealing a marble or quartzite top brings the same homeowner back every one to three years at $150 to $400, and a full-height slab backsplash adds $2,000 to $8,000 to a kitchen (typical values, illustrative). Reviews keep those homeowners calling you.
Call Value Calculator
in gross profit. That's also the most you can pay for a call and break even.
How it works: revenue per call = average job × close rate. Value per call = revenue per call × gross margin. The starting numbers are our estimates for a typical shop in each trade. Your own numbers from last year will be more accurate.
Want your reviews to match your work?
See how it worksHomeowners can't see your seams or your template work from a search result. They see stars, a review count and the date of the last review. A shop with forty reviews from years ago loses to one with twelve from last month.
Most installs end with a handshake and no request. Happy customers stay quiet, the one unhappy one writes three paragraphs about a seam, and the homeowner who would have paid your price picks the cheaper shop with the newer stars. Referral customers arrive already sold. Reviews are how a stranger gets close to that, and our reputation management for contractors work fixes the asking first.
They have already made their decision. You are pre-qualified, so price isn't as important.
Countertop fabricator and shop owner, Stone World Residential Countertop Forum (2015)
Your installs are clean and your customers are happy, but none of it shows on Google, so strangers judge you on price.
Lead Engine sends every customer a review request right after install, into your own Google profile.
Searchers read old reviews as a shop that slowed down, and they move on to the one that looks busy.
Lead Engine asks after every job, so each install you finish has a chance to become a new review.
A complaint with no reply tells every reader you didn't care enough to answer it.
Lead Engine replies to every review within a day, calm and specific, and tells you when a job needs a fix.
Four steps, built around the install day.
Every review on Google and the review sites you appear on, so we know what homeowners praise and what they complain about.
A text and an email go out after the install, while the customer is looking at the new kitchen.
Thanks for the good ones and a specific answer for the bad ones, written in your voice and approved by you.
Each month you see new reviews and the calls your Google profile sent.
Countertop fabricators who wanted their reviews to match their work.
This suits shops that finish jobs customers are happy with.
Nothing is posted in your name without your approval.
Every reply to a bad review waits for your OK before it goes live.
Requests go only to people you installed for, and every customer gets the same request.
Your Google Business Profile stays in your business name, with you as owner.
Reviews turn searchers into callers. These bring the searchers.
More Maps visibility, so the reviews you earn get seen by homeowners nearby.
Ads that send homeowners to a profile with recent five-star reviews.
A site that shows your reviews next to the jobs they describe.
Exclusive calls from campaigns in your name, each one recorded.
Reviews, search, ads and the site in one plan and one report.
What shops ask about reviews and Google.
Nobody asked at the right moment. The best time is install day or the day after, once the sink is set and the homeowner has seen the finished kitchen. Wait a few weeks and the moment has passed.
Only Google can, and only when a review breaks its policies, such as one from someone who was never a customer. For the rest, a calm reply that explains the fix does more for the next reader.
Yes. Asking every customer is allowed. The FTC bans fake and paid reviews, and the Consumer Review Fairness Act protects a customer's right to post an honest one, so we ask everyone the same way.
The shop, the town, the jobs booked and what they paid.
Countertop company, Lakewood, CA
The shop lived on referrals and shared leads that went to every fabricator in town. We built its website and Google profile around the work it wants, granite and quartz kitchens, and tracked every call. Homeowners now call the shop directly.
Countertop company, Asheville, NC
Good installs, quiet phone. We gave the shop a page for every stone it sells and every town it serves, put it on the map for kitchen countertop searches, and tracked every call so the owner sees which ones booked a measure.
[Countertop company], [Town]
[Real story: what changed and the jobs it booked]
Let your finished kitchens sell the next one
Watch the short video. It follows one countertop job from the sink being set to the review going live and the next homeowner calling to book.
